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At Promise686 and through nonprofit partners across the country, we equip churches to implement Family Advocacy Ministries (FAMs) with the goal of caring for vulnerable children. The FAM model, like many other ministries, requires relationship management, admin, and volunteer coordination. Promise Serves is designed to handle the custom needs this ministry requires, minimizing the burden that many times come along with serving.



By caring for nearby families in need, your volunteers are better able to build relationships with those they’re serving and are more likely to serve consistently and effectively.


See how Promise Serves intelligently “Best Matches” the most fitting volunteers to families in need based on location and interests. Learn more.


Ready to see your volunteers flourish? For better or worse, people are more likely to give their best if they’re enjoying their experience within the ministry. By reducing the amount of admin work your volunteers undertake you can increase the longevity of their service.


See how Promise Serves reduces the complexity of administrative tasks and helps the ministry leader (the Advocate) turn multi-hour tasks into seconds of work–freeing them up to grow and support their Family Advocacy Ministry. Learn more.


By simplifying the logistics that come along with outreach ministries, your FAM will be able to more effectively and efficiently serve vulnerable children and families. Promise Serves provides functions like:


  • An integrated calendar specifically created for FAMs
  • Digital response cards to reduce data entry
  • Multi-church campus support


See how Promise Serves goes beyond the traditional RMS / CRM model to lessen the time-consuming logistics, creating the most ideal service opportunity. Learn more.

Promise Serves for Nonprofit Partners


Promise686 partners with nonprofit organizations to equip churches across the nation to implement FAMs. Each of our nonprofit partners, and the churches they train, gain full access to Promise Serves. Learn more about Promise Serves for nonprofits here.

Create a greater impact in your community through volunteer “Best Matching"

Staying aware of the needs in your community and meeting those needs efficiently and consistently is a crucial aspect of any Family Advocacy Ministry. Promise Serves helps you accomplish this by finding the best match between your volunteers and the family being served.

Through a highly tailored geolocation process, Promise Serves uses the serving status of a volunteer, their preferred service role, and the proximity of their location to complete what we call volunteer “Best Matching.” Currently, no other RMS / CRM solutions are designed to meet this multifaceted challenge.


Why does volunteer “Best Matching” matter?


It ensures the volunteer is serving in the role they prefer without a needlessly long commute, resulting in a happy volunteer who’s more likely to serve that family for a longer period of time. Ultimately, Promise Serve’s “Best Matching” capabilities create the opportunity for stronger relationships between your volunteers and the families they’re serving.

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Prevent Volunteer Burnout & Maintain Engaged Volunteers

As an Advocate, we know your heart is for vulnerable children. In an ideal world, you’re freed up to grow your team, lead your FAM, and serve your community. In reality, though, you’re like many other ministry leaders, sinking into the never-ending world of administrative tasks.


Beyond simply tracking contact information, Advocates need to be able to:

  • Coordinate volunteer orientation
  • Track volunteer service status
  • Maintain role preferences
  • Manage team assignments
  • Lead weekly communications with each team
  • Handle one-off need management, fulfillment and follow-up


One seemingly simple task, like finding the right volunteer to serve a family in need, can take multiple hours to complete, without Promise Serves.

Promise Serves is here to help you take back your day and invest time where it should be spent––growing your FAM, supporting your volunteers, and caring for vulnerable children and their families.


Advocates and volunteers are responsible for countless admin tasks specific to the Family Advocacy Ministry model, and church-based RMS / CRM software packages are ill-equipped to handle these specific needs. Promise Serves lightens this burden by completing those time-consuming administrative tasks within minutes.


This tool helps you recruit and maintain engaged volunteers, establishing a flourishing Family Advocacy Ministry. By leveraging Promise Serves, you will save yourself and your volunteers time, ultimately allowing your FAM to better serve the families in your community.

Simplify processes and more effectively serve

Promise Serves goes beyond the traditional RMS / CRM model to provide the most efficient support for your FAM and its volunteers. 


The Calendar


The integrated calendar simplifies the meal management process by automatically creating a meal schedule tailored to your served family and volunteer preferences. Additionally, the calendar provides built-in accountability for your team by sending reminder notifications that allow your volunteers to confirm and claim upcoming needs and meals. From scheduling to follow-up the calendar simplifies the need and meal management process.


Digital Response Cards


From prospective volunteers to served families, advocates have a lot of contact information to keep up with. Promise Serves eases the burden of data entry by creating digital response cards for volunteers to complete after events. This not only saves time but increases accuracy as advocates no longer have to decipher handwritten contact information. By completing the response cards on Promise Serves, volunteers are also linked to attended events and establish their own Promise Serves account so they can work in tandem with their Care Community.


Multi-Campus Church


Churches that have multiple campuses have not only the challenge of maintaining accurate volunteer information at the campus level but also the added complication of working together across campuses to meet the needs of the community. Promise Serves has integrated multi-campus support to create a cooperative space for the entire church to work together to make a greater impact in their surrounding area.


When you use Promise Serves, you’ll have access to each of these functions, among many others.

Demo Videos


Watch the videos below to see how Promise Serves works to make your life easier.

Volunteer "Best Match"
Reduce Admin Tasks
Process Simplification

Security & Privacy


Promise Serves takes privacy very seriously. We know that dealing with vulnerable family situations requires the highest level of respect for an individual’s privacy and security. We accomplish this by adhering to the industry-standard privacy policy and coding standards. Being COPPA, CPPA and GDPR compliant, Promise Serves has policies and procedures in place that comply with the most stringent web privacy guidelines on the globe.


Promise Serves was built from the ground up on a framework that puts privacy at the forefront. From a non-public codebase to 256bit SSL security certificates, we’ve made sure that everything from the code to the server architecture is set up to provide the highest level of data privacy.


In addition to external privacy Promise Serves offers a suite of privacy options for the volunteers and churches to utilize. All volunteer data is only accessible by the advocates and staff at your church. If you choose to opt-out of cross-church teams then even your volunteers' contact information beyond their names will be invisible. This ensures that your volunteer and served family data is completely protected inside of the scope of your church.

Promise Serves keeps your volunteers engaged, preventing burnout, and ultimately, providing consistent support to families in need.

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